Services
CONSULTING
Our Consulting Division includes experienced industry professionals that can help improve your business processes and performance. Our areas of expertise include:
- Project Management.
- Fit Gap Analysis.
- Process Mapping.
- Process Re-engineering.
- Software Training.
- Workflow Management.
- Workflow Management.
- Procedures and Policies.
- Software Requirements Formulation.
- Analysis and Design of Custom Systems.
TECHNICAL SUPPORT
Our Consulting Division includes experienced industry professionals that can help improve your business processes and performance. Our areas of expertise include:
- Help Desk. Call our help desk by phone and get direct help. Technicians are ready and waiting to answer your questions and to help you out over the phone.
- Online Support . Free web based support consisting of the exchange of emails. For this service you will not be able to directly talk to any of our consultants or technicians. Instead you will communicate via email notification through any tickets you open. The response time is within 24 to 48 hours from the last response posted.
- Knowledge Base. This service allows you to search through a collection of articles for support. Scan our knowledge base to troubleshoot issues, find solutions to problems, and get walkthroughs for a variety of tasks.
CUSTOM PROGRAMMING
Aria Systems has a resourceful and highly skilled development team that can deliver standalone systems and customization that extend the functionality of our existing apparel software solutions. Our Team uses the Rational Unified Process for software development and state-of-the-art Rational Tools for software life cycle management Our Skills set Include :
- ASP.NET
- Visual Basic / VB.NET.
- FoxPro / Visual FoxPro
- Java
- Visual Interdev
- Flash
- Oracle
- MS SQL
- RF Gen (for handheld devices)
- Crystal Reports
EDUCATION
- Group training is as simple as signing up for a scheduled virtual conference. Meet and discuss with a professional who will go through the functionalities of the applications. This live session allows for you to ask questions whenever you need further explanation on certain subjects to either the professionals, or to fellow customers attending the group training.
- Recorded Sessions . Learn how to use our applications through prerecorded video demonstrations. Choose from a list of videos that cover a variety of topics and learn more about the topics you need help with. These recorded sessions are always readily available for your use.
- Custom Training Plan. Aria realizes that you may need training made especially for you so we allow you to customize your training sessions. These custom training plans let you mix and match topics to review and choose how many people will be receiving the training.
OFFSITE BACKUP
Do you feel safer knowing you have multiple copies of your company data?
Well now you can with Aria’s Offsite Backup Service. Your data is already backed-up on the Aria Cloud, but we’ll copy it from the Aria Cloud to a Third Party storage where you can access it at any time. You can login whether you’re at the office, at home, or on the go with the mobile version and download your data on to your own media up to 4 times a month. Sign up this month and you’ll save $250 and this month's fee.
CONSULTING
Our Consulting Division includes experienced industry professionals that can help improve your business processes and performance. Our areas of expertise include:
- Project Management.
- Fit Gap Analysis.
- Process Mapping.
- Process Re-engineering.
- Software Training.
- Workflow Management.
- Workflow Management.
- Procedures and Policies.
- Software Requirements Formulation.
- Analysis and Design of Custom Systems.
TECHNICAL SUPPORT
Our Consulting Division includes experienced industry professionals that can help improve your business processes and performance. Our areas of expertise include:
- Help Desk. Call our help desk by phone and get direct help. Technicians are ready and waiting to answer your questions and to help you out over the phone.
- Online Support . Free web based support consisting of the exchange of emails. For this service you will not be able to directly talk to any of our consultants or technicians. Instead you will communicate via email notification through any tickets you open. The response time is within 24 to 48 hours from the last response posted.
- Knowledge Base. This service allows you to search through a collection of articles for support. Scan our knowledge base to troubleshoot issues, find solutions to problems, and get walkthroughs for a variety of tasks.
CUSTOM PROGRAMMING
Aria Systems has a resourceful and highly skilled development team that can deliver standalone systems and customization that extend the functionality of our existing apparel software solutions. Our Team uses the Rational Unified Process for software development and state-of-the-art Rational Tools for software life cycle management Our Skills set Include :
- ASP.NET
- Visual Basic / VB.NET.
- FoxPro / Visual FoxPro
- Java
- Visual Interdev
- Flash
- Oracle
- MS SQL
- RF Gen (for handheld devices)
- Crystal Reports
EDUCATION
- Group training is as simple as signing up for a scheduled virtual conference. Meet and discuss with a professional who will go through the functionalities of the applications. This live session allows for you to ask questions whenever you need further explanation on certain subjects to either the professionals, or to fellow customers attending the group training.
- Recorded Sessions . Learn how to use our applications through prerecorded video demonstrations. Choose from a list of videos that cover a variety of topics and learn more about the topics you need help with. These recorded sessions are always readily available for your use.
- Custom Training Plan. Aria realizes that you may need training made especially for you so we allow you to customize your training sessions. These custom training plans let you mix and match topics to review and choose how many people will be receiving the training.
OFFSITE BACKUP
Do you feel safer knowing you have multiple copies of your company data?
Well now you can with Aria’s Offsite Backup Service. Your data is already backed-up on the Aria Cloud, but we’ll copy it from the Aria Cloud to a Third Party storage where you can access it at any time. You can login whether you’re at the office, at home, or on the go with the mobile version and download your data on to your own media up to 4 times a month. Sign up this month and you’ll save $250 and this month's fee.