Frequently Asked Questions
qWhy should I consider SaaS?
Thousands of companies worldwide are moving their solutions from in-house to Software as a Service solutions. SaaS usually offers better value for a set of applications and services
qHow does Aria SaaS Function?
The Aria applications are hosted in a state of the art data center, they are accessible via a Web Browser such as Internet Explorer or Mozilla Firefox from any location. You pay a one time setup fee and a monthly fee which gives you access to a bundle of applications and related services.
qHow do you ensure my data is secure?
Since your information is stored with us, we are responsible for providing the best security possible for your data. Our state-of-the-art data center meets most industry compliance standards required for hosted applications. Software as a Service offers a great advantage when it comes to security. When making the decision between hosting In-house and Software as a service, the question you should ask is, “Can we ensure our own security?
qWhat is the difference between “Cloud Computing” and “SaaS”?
The term “Cloud Computing” is often used to refer to computing resources available on the Internet based on virtual servers instead of physical on-premise servers. “SaaS” usually refers to applications and related services available over the Internet. Today most SaaS applications are deployed on Cloud Platforms.
qHow do costs compare between SaaS and hosting Services in-house?
When taking into consideration initial and ongoing infrastructure, software costs, deployment and ongoing personnel cost, SaaS usually offers lower costs and better value.
qWhich Aria Products do I need?
Aria’s ERP is the core product to run all the internal functions of your company, and is a requirement for all other products. So if you exchange Electronic Documents with other trading partners, you will need EDI. You might also need the Supplier Web Access (SWA) and/or the Customer Web Access (CWA) with your ERP to integrate the processes with your suppliers, customers, and external sales force. As for tracking all the product data and managing its life cycle, the Style Data Management is the answer.
qWe currently use another system, how can we import our data?
Aria offers a Data Conversion tool to import data from other systems, we have data maps for several ERP systems. Aria can help you formulate the best approach to your data migration needs.
qWhat kind of support do we get with SaaS?
TThere are different SaaS bundles that offer different levels of support, contact us to find the appropriate SaaS bundle for you.
qWhat happens if my Internet goes down?
SaaS applications are accessible over the web and therefore require Internet connectivity. It is a good idea to have a backup Internet line with a second provider to allow for a fail-over mechanism.
qCan we try the system before committing?
Yes you can use a fully functional trial version of most Aria applications for 30 days.
qWhat is On-Premise ERP?
On-premise ERP/CRM systems are used to describe the traditional method of deploying systems to run your business. These systems are generally in-house and installed on a server, maintained by the IT department.
qWhy Should I choose SAAS over On-Premise?
This is easy. For SaaS, no software to install or maintain, no servers to purchase and maintain, no databases to maintain, no networking to maintain, no remote access rights to maintain, no large up front costs to pay and no long implementation period. This all adds up to a fantastic value proposition over on-premise software.
qCan SaaS applications be customized?
Yes. There is a strong misconception in the IT industry that SaaS applications cannot be customized. This is totally wrong. In fact, not only can Aria SaaS applications be customized, but when the product is upgraded the customization survive the upgrade instead of having to be re-applied. Aria also offers web services and sophisticated API's (Application Programming Interface) to help you integrate with other external applications.
qWho owns the Data and Software when dealing with SAAS?
The data is 100% owned by you. The software is 100% owned by Aria Systems Inc. Aria offers a web services interface that allows you to extract any of the data.